Privacy Policy

Privacy Policy

EVERTRAX ENGINEERING LLP (“the Company”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of all personal and business information collected from our clients, partners, vendors, and website visitors. This Privacy Policy describes how we collect, use, store, and protect information in the course of our business operations and through the use of our website.

By submitting your information to EVERTRAX ENGINEERING LLP, engaging our services, or using our website, you consent to the collection and use of your information in accordance with this policy. We may update this Privacy Policy from time to time. The latest version will always be made available on this page. Continued engagement with us after any updates constitutes your acceptance of the revised policy.

Information We Collect

We collect information that is necessary for delivering our engineering and industrial services, managing business relationships, and responding to enquiries. The types of information we may collect include: name, job title, and company name; contact details including email address, phone number, and business address; project-related technical information and requirements provided by clients; financial and billing information required for invoice processing; and website usage data such as IP addresses, browser type, and pages visited, collected through standard web analytics tools.

How We Use Your Information

The information we collect is used strictly for legitimate business purposes related to our engineering and industrial services. Specifically, we use your information to process and respond to project enquiries, quotation requests, and service proposals; to execute, manage, and monitor ongoing project contracts; to communicate project updates, technical reports, and invoices; to maintain accurate business records as required under Indian statutory and tax regulations; to improve the quality and relevance of our services; and to send you relevant updates about our services where you have given consent to receive such communications.

We do not use your personal information for unsolicited marketing communications. We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

• Project execution, contract management & client communication
• Invoice processing & statutory tax compliance (GST, TDS etc.)
• Maintaining business records as required by Indian law
• Service improvement & responding to feedback

Sharing of Information

EVERTRAX ENGINEERING LLP does not disclose your personal or business information to third parties except in the following limited circumstances: where it is necessary to engage specialist sub-contractors, equipment suppliers, or technical consultants for the execution of your project (shared only to the extent required); where required by applicable law, regulation, or lawful government or court order; to our professional advisors such as legal counsel or auditors, subject to binding confidentiality obligations; or with your explicit prior written consent.

All third parties with whom we share information are required to maintain the confidentiality and security of that information and are not permitted to use it for any purpose other than that for which it was shared. We take reasonable steps to ensure that third parties who handle information on our behalf implement appropriate data protection measures.

Data Retention & Security

We retain personal and business information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Indian laws and regulations. Project-related records including contracts, technical documents, and correspondence are retained for a minimum period of seven (7) years following project completion in accordance with Indian statutory requirements. Financial records are retained as per the requirements of the Income Tax Act, 1961 and the Goods and Services Tax Act, 2017.

We implement appropriate technical and organisational security measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include restricted access controls, secure data storage, and confidentiality obligations for all employees and associates who handle personal data.

Your Rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of information where it is no longer necessary for us to retain it (subject to our legal retention obligations). You may also withdraw your consent for non-essential communications at any time by contacting us directly. To exercise any of these rights, please contact our team at engg@evertrax.in. We will respond to all legitimate requests within a reasonable timeframe.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how EVERTRAX ENGINEERING LLP handles your information, please contact us at:

EVERTRAX ENGINEERING LLP
A-19, Ground Floor, FIEE Complex, Kartar Tower,
Okhla Phase II, New Delhi – 110020, Delhi, India
Email: engg@evertrax.in
GSTIN: GSTIN-07AAIFE4408N1Z7
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST